Shipping Policy

We offer shipping services within the United Kingdom (UK) and to the rest of the world. Depending on your location, different shipping methods may be available. Please note that all shipments are subject to customs regulations and clearance procedures in the destination country.

Order processing and verification typically takes 1-2 business days depending on demand levels and product shortages.

Delivery Times:

United Kingdom (UK):
Business Days: Monday to Friday (excluding public holidays)
Delivery Timeframe: 3-5 business days from the date of shipment

Rest of the World:
Business Days: Monday to Friday (excluding public holidays)
Delivery Timeframe: 6-10 business days from the date of shipment
Customs Clearance: Please note that the delivery timeframe for international shipments may vary due to customs clearance processes in the destination country. These procedures are beyond our control and may cause additional delays.

You will always receive an email once your order is processed as well as a tracking number.

Changes To Orders:
Once an order is placed, we cannot add, remove, or change any items/addresses in the order.

Incorrect Addresses:
In the event that a delivery address is submitted incorrectly when an order is placed, Coverpops assumes no responsibility and cannot ship out a replacement package or refund these orders.

If you realise that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.

Lost or Stolen Packages:
We assume no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders.